At Domain Bird, we are committed to safeguarding privacy and the protection of your privacy rights. Our following privacy policy will answer your questions about the kind of information we collect, how we use it and how it complies with the Australia Data Protection Act 1998.

What information do we collect?
When you visit the Domain Bird website there are two types of information that may be provided to us: (a) that personal information you willingly choose to disclose (which is collected on an individual basis) and (b) the information that we collect on an aggregate basis about usage of this website.

1. Personal Information
Certain information (such as name and email addresses) is required in order for us to be able to contact you. Our “Contact Us” form on our website is provided for this very purpose. Additional information may be required from you which is used to contact you about those products/services on our site in which you have expressed an interest.

2. Email Address
We may retain the content of your email messages together with your email address and our responses should you choose to use this method of correspondence as a method of contact with us.

Online registration or correspondence with us via email will constitute a commercial relationship between you and Domain Bird and will imply consent for us to communicate with you regarding our services.

As part of this business agreement, we may collect information about our customers. This data includes: names, addresses, e-mail addresses, telephone numbers and credit card information. The information we collect will depend on the nature of your transaction with us.

Domain Bird may use this information that personally identifies you to:

  • Advise you of our available products and services;
  • Help to improve the products and services we offer to our customers and
  • Assist us better serve the needs of our clients

Every possible precaution is used to maintain data accuracy and to ensure the correct use of information. Appropriate procedures to safeguard and secure the information we collect online have been implemented.

3. Website Information – Use of Cookies
Domain Bird will also collect information about your visit to our site. The information is obtained automatically, with details such as demographic data and browsing patterns collected. However this data is used only in an aggregate form. Cookies are used to identify visitors to the website track and to track the pattern of visitor usage across the entire site.

What is a cookie? A cookie is a small piece of information sent by a web server to a visitor’s web browser. This enables the server to collect information about user activity and preferences on the website. Information logged may be: the date and time of visits, the pages viewed, time spent at our site, and the site(s) visited just before and just after our site.

Improvements can be made to our site (and our products and services) by analysing this data. However cookies do not allow us to gather any personal information and we do not intentionally store any such personal information that your browser may provide to us in your cookies. You may be able to change your browser’s settings to disable cookies or to advise you when cookies are being used should you not wish to have them collect this information.

4. IP Addresses
An IP (“Internet Protocol) address is a unique number to identify computers that are connected to the internet. These identifying IP address are automatically collected by our web server as part of demographic and profile and demographic data known as traffic. This is so data (such as the Web pages you request) can be sent to you.

How we use your personal information
We will only use or disclose personal information provided to us for the purpose that was specifically or reasonably apparent at the time of the collection of the data. This purpose may include processing your request and providing you with further details about our products and services. The information provided may also be used for direct marketing purposes, to inform you about new products and services and relevant changes to our company or website. You have the option of being able to opt out of any of these direct marketing communications should you so wish.

Disclosure of personal information to third parties
Our policy at Domain Bird is to never use or share that personal information provided to us online in ways unrelated to the ones described above. We do not rent, or lease mailing lists or other customer data to other parties and we will not make your personal information available to any unaffiliated parties, except in the following circumstances:

– To agents and/or contractors who may use the information our behalf or through their relationship with us. An example of this would be those third parties we may ask to assist us with promoting our products or services.

– Should information be required by law enforcement, or a judicial or government authority. This may include in a matter of public safety or policy, where it is needed in connection with the transfer of our business assets. An example would be such a transfer due to acquisition by another company or as a result of bankruptcy proceedings.

– Account information may also be disclosed should we have reason to believe that this is necessary to identify, contact or bring legal action against someone who may be in violation of our Terms and Conditions. We may also need to revert to this to protect our property or the safety of our customers and the wider public.

Remarketing

Do we use cookies?
Yes. Cookies are small files that allows a site (or service provider) to recognise your browser and store certain information as you browse.

Cookies are used by Domain Bird to help us remember and process correctly those items you have saved in your shopping cart. We save your preferences for future visits, keep track of advertisements and compile aggregate data about how people are visiting and interacting with our site. The aim of this is to provide a better site experiences for our visitors in the future. To this end we may sign contracts with third-party service providers to assist us in better understanding visitors to our site. However these third party service providers are not permitted to use the information collected on our behalf in any way except to help us conduct and improve our business.

Remarketing
We also do use some 3rd party vendor re-marketing tracking cookies, including the Google AdWords tracking cookie. This means ads will continue to be shown to you across the internet, specifically on the Google Content Network (GCN). However at Domain Bird we respect your privacy and will not collect any identifiable information through the use of Google’s or any other 3rd party remarketing system.

Those third-party vendors, whose services we use (including Google) – will, from time to time place cookies on web browsers in order to serve ads based on those past visits to our website. Third party vendors, including Google, use cookies to serve ads based on a user’s prior visits to your website. This helps us to make special offers and market our services to those who have shown interest in what we offer.

Opt-Out
You may choose to opt out of Google’s use of cookies by visiting the Google Ads Preferences Manager. Also, the Network Advertising Initiative opt-out page may be used to opt out of other third-party vendor’s use of cookies.

Links to Third Party sites
Domain Bird’s websites may contain links to third party websites that we neither operate, nor which we have any control. Please note that Domain Bird cannot be held responsible for the privacy or security practices of those third party web sites. These sites are not covered by this Privacy Policy.

Those companies that use our website for advertising may also collect personal information when you view or click on their advertising or content through the use of their own cookies. We have no control over this collection of information nor how it is used.

Your Consent
By using the Domain Bird website you agree to our collection and use of your personal information as described above in this Privacy Policy. Should you wish to change your personal information that is on our record, you must notify us by sending a letter or fax signed by you and the record will be changed accordingly.

Privacy Policy Changes
Domain Bird reserves the right to update Privacy Policy as the need may occur. Any changes that are made, will be posted here.

Copyright © 2016 - Domain Bird Pty Ltd | ABN: 12 163 408 857 | Terms & Conditions